Backup, Disaster Recovery & Server Monitoring
Protect systems with practical backup, restore, monitoring and recovery procedures.
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IT Support & System Administration Fundamentals
Build practical helpdesk, desktop support and entry-level system administration skills.
Admissions Open
₹14,999 Indicative fee — update before production launch
Duration8 Weeks
FormatOnline / Classroom
LevelBeginner
ScheduleWeekday / Weekend batches
Course overview
A practical starting point for students and career switchers who want to work in IT support or system administration. Learn computer hardware, operating systems, user support, networking basics, permissions, remote support, troubleshooting, documentation and day-to-day IT operations.
What you will be able to do
✓Troubleshoot common desktop and network issues
✓Manage local users, permissions and software
✓Use Windows and Linux administration tools
✓Document incidents and support actions
✓Support a small-office IT environment
Curriculum
IT Support Foundations1 Week
Computer hardware and peripherals
Operating-system basics
Support workflow and ticket handling
Windows & Linux Essentials2 Weeks
Users, files and permissions
Software installation and updates
Command-line essentials
Networking for Support2 Weeks
IP addressing and DNS
Wi-Fi and LAN troubleshooting
Ping, ipconfig/ifconfig and traceroute
User & Device Administration1 Week
User accounts and access
Printers and shared resources
Remote support tools
Troubleshooting & Capstone2 Weeks
Structured fault diagnosis
Documentation and escalation
Small-office IT support capstone
Projects you can build
Small Office IT Setup
Configure users, shared folders, printers, network settings and support documentation for a small office.
Helpdesk Troubleshooting Lab
Resolve a set of realistic hardware, OS, login and connectivity incidents.
Frequently asked questions
Do I need prior server administration experience?
No. Courses marked Beginner start with core concepts and guided labs. Intermediate courses assume basic operating-system and networking familiarity.
Are the courses practical?
Yes. Each course includes guided labs, troubleshooting exercises and a final infrastructure or administration project.
Can these courses help with system administrator roles?
They are designed to build practical skills used in helpdesk, system administration, server support, infrastructure operations and junior cloud operations roles.
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