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COURSE

Windows Desktop & Helpdesk Administration

Learn professional Windows desktop deployment, support, security and troubleshooting.

Windows 11PowerShellLocal PolicyEvent ViewerRemote DesktopBitLocker
Admissions Open
₹15,999 Indicative fee — update before production launch

Duration8 Weeks
FormatOnline / Classroom
LevelBeginner → Intermediate
ScheduleWeekday / Weekend batches
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Course overview

Develop practical Windows administration skills for desktop support and IT operations. Configure users, devices, security settings, updates, storage, remote access and troubleshooting tools while learning repeatable support procedures.

What you will be able to do

Administer Windows users and devices
Diagnose common Windows failures
Use PowerShell for basic administration
Apply desktop security controls
Create a repeatable support process

Curriculum

Windows Administration Basics2 Weeks
Windows architecture and editions
Users, groups and permissions
File system and storage management
Device & Application Support2 Weeks
Drivers and Device Manager
Software installation and removal
Windows Update and recovery
Security & Policy1 Week
Local security policy
BitLocker and Defender
Firewall and account protection
PowerShell & Diagnostics1 Week
PowerShell basics
Event Viewer and logs
System diagnostic commands
Support Operations Project2 Weeks
Remote Desktop and assistance
Backup and restore
Desktop support capstone

Projects you can build

Managed Windows Workstation

Build and harden a Windows workstation with users, policies, updates, encryption and recovery settings.

Desktop Support Runbook

Create a practical troubleshooting and escalation runbook for common support incidents.

Frequently asked questions

Do I need prior server administration experience?

No. Courses marked Beginner start with core concepts and guided labs. Intermediate courses assume basic operating-system and networking familiarity.

Are the courses practical?

Yes. Each course includes guided labs, troubleshooting exercises and a final infrastructure or administration project.

Can these courses help with system administrator roles?

They are designed to build practical skills used in helpdesk, system administration, server support, infrastructure operations and junior cloud operations roles.

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