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Student Complaint & Helpdesk Portal

Build a ticketing system for student complaints, assignment, status tracking and resolution notes.

LevelCollege / Intermediate Duration4 Weeks Components₹700–₹2,000 CodingHigh
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Student Complaint & Helpdesk Portal

Project overview

Build a ticketing system for student complaints, assignment, status tracking and resolution notes.

Build a ticketing system for student complaints, assignment, status tracking and resolution notes.

Components / materials required

Laptop
Laravel/Node/Django
Database

What the project demonstrates

Ticket creation
Priority/status
Admin assignment
Comments/history

Suggested build plan

01

Workflow design

Define statuses and roles.

02

Ticket module

Create submit/view/update flows.

03

Assignment

Add staff ownership.

04

Audit trail

Store comments and status history.

Learning outcomes

Build workflow systems
Implement role permissions
Create audit history
Design service dashboards
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