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Student Complaint & Helpdesk Portal

Build a ticketing system for student complaints, assignment, status tracking and resolution notes.

LevelCollege / Intermediate Duration4 Weeks Components₹700–₹2,000 CodingHigh
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Student Complaint & Helpdesk Portal

Project overview

Build a ticketing system for student complaints, assignment, status tracking and resolution notes.

Build a ticketing system for student complaints, assignment, status tracking and resolution notes.

Components / materials required

✓Laptop
✓Laravel/Node/Django
✓Database

What the project demonstrates

✓Ticket creation
✓Priority/status
✓Admin assignment
✓Comments/history

Suggested build plan

01

Workflow design

Define statuses and roles.

02

Ticket module

Create submit/view/update flows.

03

Assignment

Add staff ownership.

04

Audit trail

Store comments and status history.

Learning outcomes

✓Build workflow systems
✓Implement role permissions
✓Create audit history
✓Design service dashboards
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